The American Rescue Plan, along with other relief funding opportunities following the pandemic, are helping modernize how the public sector uses technology.
Buoyed by the American Rescue Plan, CIOs have been able to make investments in new projects and "mundane stuff." But they're trying to be strategic about it.
Officials said the funding will connect more households to the internet, but challenges remain in finding accurate coverage data and workable urban solutions.
Labor Secretary Marty Walsh said the pandemic "exposed significant vulnerabilities" in states' unemployment systems that led to tens of billions of dollars in phony claims.
Missouri Chief Information Officer Jeffrey Wann recently said he wants to create a customer experience for state residents that’s as convenient as a Domino’s pizza order. (Brandon Bell / Getty Images)