The New Orleans City Council plans to consider a proposal from police that would allow broad use of facial recognition technology during investigations.

As New Orleans prepares to host its 11th Super Bowl, public safety officials announce a new app designed to keep the public informed of events like road…

The Orleans Parish Communication District is testing a new tool designed to reduce the number of calls human call takers must field.

New Orleans picked a vendor to move its fleet operations of city public safety and public works vehicles into the cloud.

New Orleans announced it's working with Mission Critical Partners on a $30 million IT modernization project.

New Orleans canceled a $6 million contract with the Swedish tech firm Hexagon to develop a new 911 records system.

New Orleans Mayor LaToya Cantrell said she wants police to have access to facial recognition systems, one year after a ban was implemented.

With help from ZenCity, officials are managing a tarnished reputation following Hurricane Katrina relief in 2005.

The mayors of New Orleans and Newark, New Jersey, said they're using livestreams and sentiment analysis to bolster their vaccination marketing efforts.

New Orleans will transfer its law enforcement records to a digital, cloud-based service that's accessible from officers' cell phones and laptops.