Bad digital services can damage public trust, Deloitte study finds
Agencies that faltered online during the pandemic — such as unemployment insurance — achieved the lowest trust scores with the public.
Why is it so hard for DMVs to upgrade their technology?
The answer doesn't lie in the technology itself, but the decades of bureaucratic baggage that even the most innovative leaders have struggled to change.
Utah considering blockchain for vehicle title transfers
State CIO Mike Hussey said the distributed-ledger technology can reduce time wasted by shuttling documents to and from the bank.
DMV service outages in Idaho shaping up as major issue in November election
The governor says fixing the driver's license system is one of the state's highest priorities.
California launches nation's first digital license plate pilot
Each plate costs 99 and can display custom messages.
New reports reveal self-driving cars struggling with software, highway overpasses, and even the sun
A group of "disengagement reports" from eight companies testing autonomous vehicles in California uncover many different reasons why humans are still needed to grab the wheel.
California now allows testing of fully autonomous vehicles
There won't be any truly driver-free cars on the roads for a while, but cities are eager to see what challenges they might bring.
Iowa, Delaware testing mobile driver's license technology
As people increasingly ditch credit cards in favor of smartphone payment apps, a pair of states are now weighing a move to make driver’s licenses the latest piece of plastic to go digital.
AAMVA visits Virginia DMV2Go ribbon cutting
The American Association of Motor Vehicle Administrators visits the ribbon cutting of one of Virginia's mobile DMV2Go units.