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North Carolina courts expand case management software

North Carolina capitol building
North Carolina capitol building(Getty Images)

Eleven more counties in North Carolina will gain access to the state’s digital case management system as part of a statewide modernization project under its new contract with Tyler Technologies.

The state has this year made more than 1 million electronic filings through eCourts, North Carolina’s case management software, according to data collected by the North Carolina Judicial Branch.

“This eCourts milestone highlights the diverse landscapes of our great state – connecting citizens from Murphy to Manteo – as historic progress replacing isolated paper files with digital court records reaches the westernmost regions of North Carolina,” Ryan Boyce, director of the North Carolina Administrative Office of the Courts, said in a press release Monday.

The state’s easternmost counties were the first to make the switch from paper to its online portal in February. With these additional western counties — Buncombe, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Polk, Swain and Transylvania — 38 counties, roughly half of the state’s population, are covered by the expansion, according to the announcement.

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The state’s expansion follows an extension of the state’s contract with Tyler Technologies, from 2029 to 2034, but that also reduced the total price the state will pay from $100 million to $94 million, due to “vendor implementation delays,” according to court documents filed by North Carolina residents who alleged that a messy IT rollout infringed on their “constitutional and other legal rights.”

Forty-nine of the state’s 100 counties are on track to transition to the case management system by the end of the year.

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