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California launches statewide helpline for same-day opioid treatment

State officials said that CA Bridge Connect is intended to close the gap between traditionally fragmented systems that can often make it difficult for people to find treatment when they are ready to seek it.
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California launched a statewide call and text service this week designed to connect people seeking treatment for opioid use with care providers the same day. 

CA Bridge Connect, announced Tuesday by Gov. Gavin Newsom, is a free confidential service available to people seeking treatment, as well as family members, caregivers and clinicians, regardless of insurance status. The service is available Monday through Friday from 9 a.m. to 5 p.m. 

The initiative builds on California’s CA Bridge program, which since 2018 has worked to expand access to medication treatment through emergency departments, street medicine teams and community providers. The state is also integrating the service with California 988 crisis call centers and the Addiction Treatment Locator, Analysis and Standards treatment doctor.

“CA Bridge Connect makes it easier for Californians to find the right help, at the right time, so more people can begin treatment and take their next step toward recovery,” Newsom said in a press release

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Officials at the Department of Health Care Services said CA Bridge Connect is intended to close the gap between traditionally fragmented systems that can often make it difficult for people to find treatment when they are ready to seek it. 

“We are building a system that prioritizes care, dignity, and recovery,” Michelle Baass, director of DHCS, said in a statement.

California previously launched an opioids website in 2023, a centralized page providing information about opioid prevention, treatment centers and services across state agencies. 

The new helpline adds a direct, human-supported entry point to those digital resources, giving Californians another way to navigate the state’s behavioral health system.

Sophia Fox-Sowell

Written by Sophia Fox-Sowell

Sophia Fox-Sowell reports on artificial intelligence, cybersecurity and government regulation for StateScoop. She was previously a multimedia producer for CNET, where her coverage focused on private sector innovation in food production, climate change and space through podcasts and video content. She earned her bachelor’s in anthropology at Wagner College and master’s in media innovation from Northeastern University.

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