Citizen services should serve the bottom 5 percent — and everyone else
The top technology official for Santa Clara County, California, says in her jurisdiction, digital services fall into two clear categories.
California has a new plan to upgrade 911
After years of false starts, Gov. Gavin Newsom says the state could now be getting the support it needs to deploy the next generation of 911 technologies.
How cities and states are preparing for the first digital census
Technology is playing a central role in community preparation efforts, as organizers attempt to ensure that no one is left uncounted in 2020.
LA controller debuts data-driven youth development strategy
His plan would use wellness and achievement data to better understand the risks that Los Angeles youth face on a day-to-day basis.
California DMV hires new director, outlines technology roadmap
Former Cisco executive Steve Gordon is tasked with leading IT modernization in a department that's struggled with its technology and operations in recent months.
33 California offices put data at risk, auditor finds
Dozens of state government entities practice faulty data security polices that often do not follow widely accepted standards, the state auditor found.
Five new bills threaten California's privacy act, experts say
Watchdogs say new legislation would reverse or weaken various consumer protections under a landmark online privacy law set to go active next year.
California innovation office changes name to avoid confusion with new agency with same name
The state just created an Office of Digital Innovation. One snag: There was already an agency by that name.
San Jose first to implement FirstNet citywide
San Jose, California, will equip 10 agencies — including police, fire and environmental services — with devices that run on the new network for public-safety communications.