Prior to the pandemic, Maryland’s Department of Human Services had been halfway through the process of modernizing service delivery for its welfare programs by moving virtually all…

For Texas CDO Ed Kelly, the coronavirus pandemic has highlighted the “collaboration effect” in government, especially among different state agencies with similar missions. Kelly leads a data-focused…

Virginia Chief Data Officer Carlos Rivero said during the event that recent expansion of the state’s opioid overdose data-sharing tool, called the Framework for Addiction Analysis and…

Though in the thick of responding to a pandemic and declining budgets, the technology leaders said they still consider it inevitable that artificial intelligence will eventually be…

The “smart cities” suite of technologies, which relies heavily on the collection and analysis of sensor data, is changing rapidly in response to the coronavirus pandemic, officials…

Officials from a handful of small government agencies said that without strong executive support from their organizations, true embrace of artificial intelligence remains out of reach. “I…

Several roundtable attendees said they believe private companies selling to government play a crucial role in AI’s adoption. “We obviously need vendors to educate us on the…

As concerns surrounding the government technology workforce remain, robotic process automation presents a big opportunity to relieve the pressure of losing workers. The software can perform repetitive…

Of the roundtable’s 12 attendees, 11 held more traditional information technology roles, like chief information officer. One, however, had been hired explicitly to develop frameworks and schemas…

Chatbots were widely deployed across state governments during the coronavirus pandemic. At the local level, several agency officials said during the roundtable that they’d either already deployed…