Askew is the chief information officer of Charlotte, N.C.

Machine learning algorithms are also used by child welfare and family services agencies to predict which children may be at greatest risk of abuse. In 2014, Los…

Some fire departments, including New York’s, use early-warning systems to flag dangerous buildings before fires occur. FDNY’s FireCast tool in 2017 reportedly improved the accuracy of fire…

When it comes to monitoring sex offenders, the public tends to be a little more permissive about predictive policing. That accounts partially for the success of OffenderWatch,…

Even before people show signs of being sick, virus shows up in the wastewater. During the COVID-19 pandemic, universities and cities have deployed tools to test their…

Cities are sticking sensors everywhere — garbage trucks, snow plows, waste and recycling bins. The data these devices collect used more often to inform the public, like…

A less controversial use of data can be found on the other end of the justice system, with more judges using software to help inform decisions on…

Predictive policing can take several forms, but the most common application draws on historical data to make decisions about deploying resources — like sending more police officers…

Industry Leadership of the Year The pandemic showed state governments the need to deliver services online. In response, agencies have shifted their approach to deliver mission-critical services…

Industry Leadership of the Year The cyber threats facing state governments continue to increase in velocity and sophistication, says Tina Thorstenson, VP of public sector at CrowdStrike.…