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El Paso Helps

El Paso Helps is a project from the city of El Paso, Teas.

Local IT Innovation of the Year

El Paso Helps is an online portal intended to make it faster and easier for residents to connect to social services in the Texas city. Through the new design, El Paso Helps enables residents to connect with live agents who can help users secure more food, housing and access benefits through emergency directives.

Jake Williams

Written by Jake Williams

Jake Williams is the vice president of content and community for StateScoop and EdScoop. He's spent nearly a decade in the government IT market, covering the ins and outs of state and local government, as well as higher education. He started his journalism career in his native Pennsylvania and has also worked as a reporter for Campaigns & Elections magazine.

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