Automation holds the key to faster benefits delivery and reduced fraud

by • 1 week ago

Government leaders are discovering automation is more than a technology tool, but an enterprise capability to improve citizen service delivery, lower costs, accelerate digital modernization and reduce the risk of fraud.

Murder hornet tracking, wildfire response get GIS boost

by • 2 weeks ago

GIS officials in Washington and Oregon say recent events — including the appearance of Asian giant hornets — have raised their profiles in state government.

NASCIO analytics paper says states are becoming 'ecosystem of rationale'

by • 2 weeks ago

The report's author encouraged state chief information officers to continue improving their data governance to support decision making across a broad range of policy areas.

Detroit partnership to study digital divide

by • 3 weeks ago

Detroit, the University of Michigan and Microsoft plan to research where people do and don't have access to the internet and devices.

Cyber and digital services to remain top issues, NASCIO president says

by • 3 weeks ago

As his term as NASCIO president winds down, New Hampshire CIO Denis Goulet pushed for his colleagues to hold the ground they've gained during the pandemic.

'You're going to want' BRM in your state, CIOs say

by • 4 weeks ago

Four state CIOs shared their recent experience implementing business relationship management and navigating the challenges that followed.

ARPA instructions unclear for IT uses, CIOs say

by • 4 weeks ago

Two state CIOs said direction from the federal government on how to use the latest relief funding is not as clear as it could be.

Washington, D.C. is building a digital services team

by • 1 month ago

The new group is to bring human-centered design to a city government that recently struggled with its online services.

Network modernization strategies to support modern applications

by • 1 month ago

As agencies upgrade their applications, the networks they depend on need to be more dynamic, redundant and secure.

State, local officials praise Senate passage of infrastructure bill

by • 1 month ago

The $1.2 trillion package, including a new cybersecurity grant program and $65 billion for broadband, now heads to the House of Representatives.