Boston CIO Santi Garces and PayIt President Tom Nieto reveal how unifying fragmented payment and account management systems can improve constituent satisfaction and drive operational efficiency for state and local agencies.
Boston’s digital equity survey uncovered several concerns harbored by residents, including the cost of their internet service.
GoldenGov: City Executive of the Year Michael Hamel is the chief information officer for Worcester, Massachusetts. Before joining the city as its IT lead in 2022, Hamel spent nearly two years as the Chief of Enterprise Applications for the City of Boston. Before that, he worked in IT roles for the Commonwealth of Massachusetts, as […]
Election Day 2024 ended with tech issues, text message-based disinformation campaigns, printer issues and more physical security threats.
Massachusetts disabled its payroll system this week after a successful phishing campaign compromised employee login credentials.
Digidogs and robocops and throw bots — oh my! New York City Police Department has added yet another robotic tool to its arsenal.
Boston published a new standard that outlines language city departments should use when collecting data about disabilities.
Cambridge, Massachusetts, published a map that shows 72 projects that have won funding through city’s participatory budgeting initiative.
The Los Angeles Unified School District confirmed that one of its vendors had its data compromised in the recent cyberattack against the cloud storage provider Snowflake.
A business email compromise cyberattack has cost the small town on Arlington, Massachusetts, more than $445,000.
