Almost all state websites fall short somewhere, report finds
Whether it's security, accessibility, speed, or all three, a new study by the Information Technology and Innovation Foundation shows that states have more work to do to improve their online presences.
State technology investments have made voting more convenient in the past decade, MIT study says
The Elections Performance Index ranks states on how efficiently they conduct elections, rewarding those that put voter information online and audit results.
Don't be fooled by Orlando city government's website redesign
Officials say it's much more than a "hamburger button."
Washington launches online budget system, eliminating thousands of paper binders
The governor will use the digital system as part of the budgeting process as the state modernizes its enterprise data management.
Online police reports started with a stolen garden hose
One petty crime later, web-based tools for reporting crimes have become common for helping departments retain critical data and saving officers countless hours.
How Austin turned to social media to get the word out during March bombings
Austin Mayor Steve Adler says technology played a huge role in helping to find the perpetrator while social media services like Twitter helped keep residents notified of potential threats.
Colorado reboots one-stop small business portal
The new mobile-friendly website replaces a decade-old service that did not work well with modern devices.
How Denver integrates automation into HR processes
With the help of software vendor Workday, the City and County of Denver is streamlining HR processes and increasing workforce productivity.
Montana deploys chatbot fleet, eliminating thousands of support calls
With virtually no funding and a lone writer on staff to handle technical development, the state's motor vehicles agency is transforming how it does customer service.