Santiago Garces, Boston's CIO, said his agentic AI tools enable anyone, regardless of technical aptitude, to analyze city data. Designed to work with a variety of open-data…
Boston CIO Santi Garces and PayIt President Tom Nieto reveal how unifying fragmented payment and account management systems can improve constituent satisfaction and drive operational efficiency for…
The health crisis has forced city officials to completely rethink they connect to their constituents, and to start experimenting with new engagement strategies.
The Indiana college town's former chief innovation officer, Santiago Garces, returned to run economic development after a stint leading Pittsburgh's IT efforts.