Why government technologists love the Domino's pizza tracker
The ubiquitous pizza chain's customer-service app has become a model for state governments seeking to improve their digital services.
Deloitte wins $99M contract for Rhode Island social services system
The firm will continue working on RIBridges after past troubles led to payment freezes and official resignations.
Want to fix unemployment systems? Try the Domino's model
A claims tracker modeled on the pizza chain's delivery updates is one way states responded to their pandemic unemployment surges, according to a guidebook from New America.
Rhode Island gets C+ for unemployment service in early pandemic, says former official
Rhode Island has since converted to a cloud-based system, but its initial ability to respond to a massive influx of claims wasn't great, said the state's former Labor and Training director.
Five states tap real-time data to improve roadway safety
Louisiana, Oregon, Rhode Island, Tennessee and Texas have boosted their use of real-time roadway data in recent months.
Rhode Island's contact tracing plan sparks privacy concerns
Gov. Gina Raimondo's plan to use a mobile app to track COVID-19 patients' movements and personal encounters has raised objections about data collection.
Rhode Island Gov. Raimondo eliminates role for cybersecurity officer
Good-government groups and security experts are criticizing the state's decision to liquidate the salary of its top cybersecurity official.
Faulty Medicaid system paid out $11 million to deceased residents in Rhode Island
The state is also struggling to recover $60 million in double payments made to nursing homes while the eligibility system was offline.
States' spending on election security expected to pick up in 2019
States have only spent a sliver of their federal grant funding so far, but investment is expected to ramp up heading into the next presidential election.