Rhode Island

Why government technologists love the Domino's pizza tracker

by • 3 days ago

The ubiquitous pizza chain's customer-service app has become a model for state governments seeking to improve their digital services.

Deloitte wins $99M contract for Rhode Island social services system

by • 3 months ago

The firm will continue working on RIBridges after past troubles led to payment freezes and official resignations.

Want to fix unemployment systems? Try the Domino's model

by • 3 months ago

A claims tracker modeled on the pizza chain's delivery updates is one way states responded to their pandemic unemployment surges, according to a guidebook from New America.

Rhode Island gets C+ for unemployment service in early pandemic, says former official

by • 5 months ago

Rhode Island has since converted to a cloud-based system, but its initial ability to respond to a massive influx of claims wasn't great, said the state's former Labor and Training director.

Five states tap real-time data to improve roadway safety

by • 1 year ago

Louisiana, Oregon, Rhode Island, Tennessee and Texas have boosted their use of real-time roadway data in recent months.

Rhode Island's contact tracing plan sparks privacy concerns

by • 1 year ago

Gov. Gina Raimondo's plan to use a mobile app to track COVID-19 patients' movements and personal encounters has raised objections about data collection.

Rhode Island Gov. Raimondo eliminates role for cybersecurity officer

by • 2 years ago

Good-government groups and security experts are criticizing the state's decision to liquidate the salary of its top cybersecurity official.

Faulty Medicaid system paid out $11 million to deceased residents in Rhode Island

by • 2 years ago

The state is also struggling to recover $60 million in double payments made to nursing homes while the eligibility system was offline.

States' spending on election security expected to pick up in 2019

by • 2 years ago

States have only spent a sliver of their federal grant funding so far, but investment is expected to ramp up heading into the next presidential election.