Rhode Island Chief Information Officer Bijay Kumar said his five years leading IT brought new governance and modernized systems.

The state gave a five-year contract to a company that uses RFID chips to track medical marijuana products from growers to final sales.

Opponents of online ballots urged Gov. Daniel McKee to veto the measure, pointing to concerns that internet voting isn't secure.

The pandemic forced state government to respond to urgent needs, but now there's room for longer-term planning, says Rhode Island CIO Bijay Kumar.

Workforce agencies should strive to build digital services with the same ease-of-use as a dating app, a former state official at said at an AWS event.

The ubiquitous pizza chain's customer-service app has become a model for state governments seeking to improve their digital services.

The firm will continue working on RIBridges after past troubles led to payment freezes and official resignations.

A claims tracker modeled on the pizza chain's delivery updates is one way states responded to their pandemic unemployment surges, according to a guidebook from New America.

Rhode Island has since converted to a cloud-based system, but its initial ability to respond to a massive influx of claims wasn't great, said the state's former Labor and Training director.