What role should innovation play in states’ pandemic response?
North Dakota CIO Shawn Riley and Utah CIO Mike Hussey said new technologies and ideas helped their states prepare for the pandemic and will continue to aid their responses.
North Dakota names Microsoft exec as chief customer success officer
Jeff Hensel, Microsoft's director of services modernization, will take an 18-month leave of absence to serve as North Dakota's first chief customer success officer.
The telework rush tested states' cybersecurity, IT maturity
States that had already adopted virtualization and cloud tech are faring best, and those that hadn't are rapidly catching up.
Three states sign up for new Apple-Google contact tracing API
North Dakota, Alabama and South Carolina are the first states to say they'll use the tech rivals' platform to track the spread of the coronavirus.
North Dakota government fiber provider hit by ransomware
Dakota Carrier Network, which supports the state's government broadband network, was the victim of an attack that exposed files including a photo of a rock icon.
North Dakota organizes 3D printer owners to make face shields
North Dakota partnered with a local science museum to harness the public's "high-tech equipment and innovative solutions" and coordinate resources.
Pandemic put states' digital modernization efforts in the spotlight
CIOs' aspirations to improve government services and automate workflows are suddenly being tested by a global health crisis few were prepared to face.
Coronavirus tests states' cybersecurity, IT supply chains
With governors around the country ordering their workforces to perform duties remotely, CIOs face new logistical problems.
North Dakota creates 'chief customer success officer' role
The unique new position is the latest attempt by a state IT bureau to ensure a successful bridge between technology and government's many lines of business.