Data-sharing infrastructure largely developed before the pandemic enabled states to act quickly in improving digital services last year, technology officials said.

Maryland’s secretary of IT, Michael Leahy shares how the pandemic ramped up the state’s plans to simplify services on a secure, one-stop platform.

A group of university researchers and state authorities will monitor the movements of 1,000 Baltimore residents with the goal of improving transit "through an equity lens."

Julia Fischer, Maryland’s geographic information officer, said many agencies didn't know how powerful GIS could be when the state began building its informational portal in March.

Nevada, Maryland, Virginia and D.C. will be the first to use a version of the tech giants' jointly developed API that does not require the installation of an app.

The state’s top technology official says basic verbal communication paired with critical thinking can save state governments time and money.

Maryland has become the 21st state to adopt OffenderWatch, a tool that helps police focus their efforts on offenders identified to be at the highest risk of reoffending.

The state's 1,400 contact tracers will use a combination of cloud platforms, text alerts and old-fashioned phone calls to track the spread of COVID-19.

Several state CIOs predict that widespread telework will linger in government long after the COVID-19 pandemic ends.