Minnesota apologizes for vehicle licensing system plagued with technical problems
Reports of months-long delays for residents and state employees quitting their jobs from the stress of dealing with the new system have prompted questions from lawmakers.
California prepares to launch IT vendor rating program
The California Department of Technology plans to launch a pilot program next year that allows state workers to rate their IT vendors.
How to help your state IT project succeed
State CIOs and IT project managers need the involvement of chief executives to make projects roll out successfully, a Gartner VP said.