As state and local governments begin growing comfortable with their new working environments, concerns about the future abound.

Digital transformation and IT modernization was in government once the purview of a select few. Now the pandemic is showing how it affects everyone.

Montana, which is targeting spring 2021 to retire its mainframe, may be the exception that proves the rule that mainframes are essential technology for states.

Will the health crisis propel states' upgrade efforts or will the coming economic slowdown introduce years of delays to planned modernization efforts?

The answer doesn't lie in the technology itself, but the decades of bureaucratic baggage that even the most innovative leaders have struggled to change.

If state and local governments are smart, some technology officials say, they'll take advantage of the cost savings that expanded remote working could bring.

Los Angeles CIO Ted Ross breaks down what the city did right to prepare for moving 10,000 city staff to a secure, remote-working platform with little notice.

While some report the forced digitization is improving civic engagement, technological gaffs have also created confusion and slowed proceedings.

The state's purchasing, digital identity management and citizen services are primed for the greatest improvements under Gov. Ned Lamont's proposal.