How open technology and process help the public sector innovate
Adopting cloud-native development tools can help agencies speed up application development and improve security.
Using modern authentication controls to mitigate fraud risks
Fraud can quickly drain state and local agency resources. However, with modern authentication controls, CIOs and CISOs can mitigate fraud and security risks.
How healthcare agencies can tackle fraud, waste and abuse with RPA
A new report discusses advances in automation to help public healthcare organizations tackle a backlog of claims from the pandemic, and protect from fraud and waste.
How modern e-signature tools facilitate paperless processes
Remote work requires new ways to manage paperwork, prompting organizations to turn to secure, cloud-based tools to sign and process documents.
States build resilience in government service with cloud
Government leaders share their key wins during the pandemic thanks to cloud investments and look toward the future of government service.
Microsoft executive shares a new vision for digital government
The pandemic raised the need to improve digital services. With strategic cloud investments these interactions can be intelligent, intuitive and secure, says James Collins.
Biden can help states modernize by restoring White House's 'power to convene'
A former federal CTO hopes the new administration will take a greater interest in states' modernization and data efforts, starting with vaccine distribution.
Hybrid-cloud and VDI essential to equipping remote workforce
As agency leaders come to terms with employees’ working from home, virtual desktop infrastructure is key to keeping remote workers productive.
Coronavirus pandemic sparked modernization, future growth in states
Though state and local government agencies scrambled to meet the demands of a remote workforce, the effects of IT modernization will lay the groundwork for future successes.