States build resilience in government service with cloud
Government leaders share their key wins during the pandemic thanks to cloud investments and look toward the future of government service.
Expanding digital services requires modern IAM for citizens
Agencies looking to expand digital citizen services can improve user experience, increase security and lower operating costs with modern identity and access solutions.
Simplify citizen services with centralized cloud infrastructure
Maryland’s secretary of IT, Michael Leahy shares how the pandemic ramped up the state’s plans to simplify services on a secure, one-stop platform.
Looking beyond COVID-19 to build a digital government
While the pandemic boosted modernization and digital services projects in government, agencies need to leverage that momentum beyond the crisis.
Citizen services should serve the bottom 5 percent — and everyone else
The top technology official for Santa Clara County, California, says in her jurisdiction, digital services fall into two clear categories.
Inside the Texas vs. Indiana joint hackathon
In a new twist in developing citizen services applications, teams from Indiana and Texas are squaring off in a hackathon to build the best portal or app for the state.