Tags Ann Dunkin
LocalSmart county winners focus on transformative services
The winners of the GoldenGov: County Executive of the Year LocalSmart Awards say they emphasized efficiency in their tech leadership.
Citizen services should serve the bottom 5 percent — and everyone else
The top technology official for Santa Clara County, California, says in her jurisdiction, digital services fall into two clear categories.
Creating quality digital services essential but time-consuming, say California IT leaders
State, city and county agencies are catering to convenience by putting more of their services online, but often at a humble pace.