Why agency leaders need to reset their assumptions about authentication and look to a better model for security across their network.

While 2020 presented many challenges, state governments will face new ones in the coming year, two leaders from NASCIO said.

The pandemic, and the need to use digital mapping to respond to it, elevated the role of GIS leaders in state governments.

A $400 million grant program sought by NASCIO members and others passed the House in 2020, but got stuck in the Senate. The advocacy will continue into 2021.

The lessons state, city and education technology leaders learned from the most tumultuous year in memory.

The health crisis has forced city officials to completely rethink they connect to their constituents, and to start experimenting with new engagement strategies.

When cities sent employees home as the COVID-19 pandemic took hold, many also contemplated whether they could maintain even the most basic public services.