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“Smart city”

Bob Bennett, former chief innovation officer of Kansas City, Missouri

Let’s destroy that. In 2013, 2014, that was wonderful, because it really appealed to mayors and city councils and city managers about the need to have integrated technologies. But it was not the smartness of it. It was the connection that was the critical element. So I think instead of smart cities, where we emphasize the efficiencies that can be gained by using technologies or the updates to the synchronization among departments, those are all just best practices anyway. Instead, what we ought to be focusing on is the “connected community.”

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