While some websites attempt to cram way too much information into the screen area, some states conversely achieve a shockingly low content-to-fluff ratio. Many state coronavirus websites…

The spread of COVID-19 does not recognize language barriers, which means states need to make any information-sharing efforts accessible to all residents. Few states make their coronavirus…

Done right, dashboards with maps and real-time statistics can provide users a snapshot of the current situation, answering many of the most common questions at a glance. …

Though simplicity is often desirable in design, some states oversimplify their layouts, requiring users to click at least once before any information is displayed. Not displaying any…

There’s a balance to be struck between providing enough information and overwhelming the user with a screen cluttered by graphics, charts, photos, phone numbers, statistics and walls…

Location: San Francisco, California Website: https://digitalservices.sfgov.org/ With the motto “we use technology to make it easier for people to get things done,” San Francisco’s digital services arm…

Location: Somewhere in New Jersey Website: https://twitter.com/NJGov/ While not a digital services agency, New Jersey Gov. Phil Murphy’s office gets a nod here for its plainspoken and impressively…

Location: Sacramento, California Website: https://alpha.ca.gov/ Creating websites that are regularly updated with new features based on user input is a growing trend in government — Georgia is…

Location: Centre County, Pennsylvania Website: https://www.psu.edu/ While universities have a narrower constituency than entire cities or states, the technological demands placed on them are similar. They must…

Location: Parkville, Missouri Website: https://www.park.edu/ With 40 campuses and 30 military bases around the globe, Park University faces a unique challenge in delivering a uniformly excellent higher…