Awareness a challenge for CIOs pursuing ‘whole-of-state’ cyber
Ensuring local governments know about the services states offer is a key challenge as more states launch "whole-of-state" IT services.
Wisconsin licensing agency says Salesforce upgrade will put customers first
A Salesforce platform replaces outdated tech at the Wisconsin Department of Safety and Professional Services.
Wisconsin picks vendor for unemployment system upgrade
The state signed a $16.5 million contract with the consulting firm Flexion to update a system that was designed in the early 1970s.
Google's AI helped Wisconsin clear unemployment backlog
Officials said the company's machine learning tech helped clear 770,000 applications and screen for fraud.
‘Community of practice’ key for GIS success, says Wisconsin official
Perhaps more than technology, the expertise of locals can propel a geographic information systems project, said Wisconsin GIO Jim Giglierano.
Wisconsin selects Google Cloud to back 'virtual career center'
Wisconsin's workforce department will develop an online platform this year to help its unemployed residents get trained and back to work.
18F will help Wisconsin fix its unemployment system
The federal agency will help Wisconsin conduct research and solicit a vendor to build a modern unemployment system.
Pandemic giving ransomware 'greater attack surface' as tactics shift, ex-FBI agent says
The rise of remote work has made it more difficult to secure networks, while ransomware actors evolve their methods, said a former top cybercrime agent in the FBI's New York office.
'Programming error' led Wisconsin to overpay $21.2 million in unemployment benefits
The state has reclaimed most of the accidental payments and is now seeking to distribute funds to residents who've been underpaid by the faulty system.