Officials said the company's machine learning tech helped clear 770,000 applications and screen for fraud.

Perhaps more than technology, the expertise of locals can propel a geographic information systems project, said Wisconsin GIO Jim Giglierano.

Wisconsin's workforce department will develop an online platform this year to help its unemployed residents get trained and back to work.

The federal agency will help Wisconsin conduct research and solicit a vendor to build a modern unemployment system.

The rise of remote work has made it more difficult to secure networks, while ransomware actors evolve their methods, said a former top cybercrime agent in the FBI's New York office.

The state has reclaimed most of the accidental payments and is now seeking to distribute funds to residents who've been underpaid by the faulty system.

Trina Zanow, a 25-year veteran of the Wisconsin state government, takes over the role recently vacated by longtime CIO David Cagigal.

Cagigal, who joined the state government in late 2012 and was one of the longest-tenured statewide CIOs in the country, will step down June 19.

Wisconsin CIO David Cagigal says the introduction of digital networks into 911 call centers is presenting public safety officials with unfamiliar technologies.