"People love to hate forms, but they are also super important. They're the entry point into government services," said Karissa Minnich of The Lab @ DC.

Researchers involved in the Washington D.C.-based study found that — at least locally — the cameras aren't helping to de-escalate tense situations.

Following a surge in rodent complaints, local government is using predictive analytics, hackathons and smart trash cans to take back the streets.

A new office operating under the mayor will analyze data and conduct surveys to understand how city policies on things like police body cameras, rent subsidies and…