text notifications Archives

Health officials said they're devising communications outreach plans to ensure Medicaid coverage continues when the pandemic officially ends.

Mar 9, 2023 By Lindsay McKenzie

When COVID-19 closed government offices, the state's Department of Transitional Assistance started texting people who rely on its benefits.

May 17, 2022 By Benjamin Freed

After a pilot testing which messages work best, the city reports it has cut failure-to-appear rates by 26 percent.

Jan 24, 2018