Baltimore 911 dispatch hacked, dispatchers switch to manual mode

by • 4 years ago

City officials say emergency services were not disrupted, but dispatchers were forced to use to a less efficient process.

Emergency jurisdictions prepare for next generation 911 cost, security threats

by • 4 years ago

The digital era for the iconic emergency response system includes new taxes, cybersecurity audits and quality-control plans.

IBM's Watson is going to start listening in on 911 calls

by • 4 years ago

To help emergency call centers improve operations, public safety is hooking into the artificial intelligence system's speech-to-text and analytics programs.

Kansas to host next-gen 911 call system on the cloud

by • 6 years ago

Kansas announced Monday that it has partnered with AT&T to develop a cloud-based 911 calling platform.