Chatbots were a 'godsend' for states' pandemic responses, CIOs said
Technologies that can help agencies automate processes were a huge help this year, but there are still some pockets of reluctance in government, several state CIOs said.
NASTD names new member leadership
An announcement usually made at the group's annual fall conference was replaced this year by a quiet updating of its website.
Massachusetts is training local governments on blockchain
In an attempt to kickstart a blockchain industry in Massachusetts, the commonwealth's economic development agency is searching for use cases in its municipal governments.
Four states join cybersecurity automation pilot
Arizona, Louisiana, Massachusetts and Texas are working with a Johns Hopkins University lab to speed up how they react to threat intelligence.
States are warming up to new technologies during pandemic, CIOs say
As state agencies face urgent needs during their responses to COVID-19, IT leaders see an opportunity to evangelize for their trade.
States centralizing IT must demonstrate value, CIOs say
The call to centralize IT services often comes from the top, but cooperation with agencies takes communication, CIOs say on the Priorities podcast.
Facial-recognition ban in Cambridge, Mass., marks a trend
Absent federal regulations on government's use of facial recognition, more states and localities are coming up with their own rules and prohibitions.
Business and IT communication 'very, very critical,' state CIO says
Massachusetts CIO Curtis Wood says his experience in public safety taught him the importance of technologists paying attention to the action on the ground.
Massachusetts' first chief digital and data officer steps down
After four years with the commonwealth, Holly St. Clair is taking her first role in the private sector, at a local architecture and urban development firm.