After clearing nearly one million residents for the second phase of COVID-19 vaccines, Massachusetts' portal hit users with delays and error screens.

State and local law enforcement agencies are making increased use of the controversial technology to track down participants in the deadly riot.

Technologies that can help agencies automate processes were a huge help this year, but there are still some pockets of reluctance in government, several state CIOs said.

An announcement usually made at the group's annual fall conference was replaced this year by a quiet updating of its website.

In an attempt to kickstart a blockchain industry in Massachusetts, the commonwealth's economic development agency is searching for use cases in its municipal governments.

Arizona, Louisiana, Massachusetts and Texas are working with a Johns Hopkins University lab to speed up how they react to threat intelligence.

As state agencies face urgent needs during their responses to COVID-19, IT leaders see an opportunity to evangelize for their trade.

The call to centralize IT services often comes from the top, but cooperation with agencies takes communication, CIOs say on the Priorities podcast.

Absent federal regulations on government's use of facial recognition, more states and localities are coming up with their own rules and prohibitions.