Half of public thinks generative AI ‘important’ for improving government services
The 2024 annual survey by KPMG found that the public's attitudes about generative AI use in government varies by location and age group.
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KPMG
Driving solutions that navigate the intersection of infrastructure and technology
KPMG and Red Hat executives shed light on successful modernization projects and the role of public-private collaboration in shaping the future of transportation infrastructure.
U.S. public sentiment ranks public sector organizations low on customer experience measures
The survey findings showed sentiment among U.S. consumers below average for government services but highlights key takeaways from which agency leaders can learn.
Adopting open-source platforms to modernize citizen services
IT leaders from the State of Tennessee, Red Hat and KPMG discuss modernization initiatives to create agile environments to better serve citizen services.
States need agile development to speed up business delivery results
Charles Collier, a principal for KPMG's state and local advisory group, says states should use agile to "get technology into the hands" of programs and business units.
For child welfare agencies, KPMG forms alliance with specialized software provider
Case Commons' purpose-built child welfare software is now included in the professional services firm's suite of products.
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