State IT officials share strategies for deploying process automation tools and the gains they’re achieving using RPA to improve service delivery.

As agency leaders come to terms with employees’ working from home, virtual desktop infrastructure is key to keeping remote workers productive.

Though state and local government agencies scrambled to meet the demands of a remote workforce, the effects of IT modernization will lay the groundwork for future successes.

As states continue to promote online citizen services, CIOs see a growing need for a better way to manage user identity and access.

Modern content management systems are improving how agencies manage structured and unstructured data through workflows and across departments, says IT expert.

Cloud-based enterprise resource planning systems produce cost and time savings for HR, finance and IT departments at state and local agencies, an expert says.

Government agencies using software containers and APIs will be able to transition to the cloud in a distributed IT environment more efficiently, experts say in a new podcast.

By moving to centralize identity and access solutions, Texas IT officials have laid the groundwork to lower costs and unify users’ online experience.

In a podcast interview, Okta’s Ted Girard explains why a centralized identity and access management (IAM) platform represents an increasingly important strategy for CIOs to consider.