Agencies looking to expand digital citizen services can improve user experience, increase security and lower operating costs with modern identity and access solutions.

As states continue to promote online citizen services, CIOs see a growing need for a better way to manage user identity and access.

Utah shows how centralizing identity and access management saves millions, improves user experience and prepares agencies for more ambitious IT projects.

By moving to centralize identity and access solutions, Texas IT officials have laid the groundwork to lower costs and unify users’ online experience.

A modern identity and access management platform plays a central role in the overhaul of the Texas.gov portal.