State CIO David Cagigal says of all the things his state does to prepare for attacks and build its workforce, responding to intrusions is the most difficult.

Upgrading to a modern CRM solution will bring mobility, analytics and standardization across agencies, says state CIO John Quinn.

New Hampshire’s CIO says transforming government isn’t about technology, but changing the thought patterns on those who control it.

State CIO Dewand Neely said his older employees aren’t retiring yet, but he’s employing several strategies to be prepared for when they do.

Understanding the risk environment and taking an inventory is the critical starting point for state information technology upgrades, said Stephanie Dedmon.

State CIO Craig Orgeron said new legislation and policy is helping the state mature, but a recent audit shows there’s still room to improve.

State CIO Nelson Moe said his agency’s created an environment that encourages vendors to share their creative ideas with the commonwealth.

State CTO Richard Rogers says changing the state’s relationship with vendors will ultimately allow California agencies to achieve better outcomes.

State CIO Mike Hussey said the distributed-ledger technology can reduce time wasted by shuttling documents to and from the bank.