A ransomware attack on Wood County, Ohio, has emergency dispatchers using pen and paper as they field incoming calls and work with first responders.

North Carolina's 911 officials said the state's next-generation emergency services network adapted well during Hurricane Helene.

Illinois State Police announced a new notification system for drivers near emergency vehicles, aimed at improving roadway safety.

Advocates for the next generation of 911 technologies said the lack of federal funding source could generate inequity of critical services.

An hour-long 911 outage Monday night that affected services in more than a dozen states doesn't yet have a clear explanation, though a rumor mill churns.

Yet another state has started upgrading emergency communications systems in preparation for the next generation of 911.