customer experience

North Dakota creates 'chief customer success officer' role

by • 2 years ago

The unique new position is the latest attempt by a state IT bureau to ensure a successful bridge between technology and government's many lines of business.

North Dakota appoints new ‘chief reinvention officer’

by • 3 years ago

Kevin Parker, formerly with the Illinois and Rhode Island state technology offices, will now fill one of the newer designations in North Dakota.