Colorado Secretary of State Jena Griswold speaks to reporters outside the U.S. Supreme Court on February 8, 2024 in Washington, DC. (Photo by Julia Nikhinson/Getty Images)
Colorado's new digital services director told StateScoop that operational challenges like slow processing times for benefits applications, represent an opportunity.
Colorado Chief Data Officer Amy Bhikha said agency success with AI will hinge on innovation, trust and the quality of the state's data governance program.