When asked, ChatGPT said chatbots may "revolutionize" how people deal with government. Human experts were far more cautious.

Financial shortfalls were not as bad as projected, but "we're going to see reduced spending models" for some time, NASCIO Executive Director Doug Robinson said.

New research published by NASCIO shows that state technology officials are interested in technologies like AI and chatbots, many states don't have the governance models to effectively…