Technologies that can help agencies automate processes were a huge help this year, but there are still some pockets of reluctance in government, several state CIOs said.

Arizona, Louisiana, Massachusetts and Texas are working with a Johns Hopkins University lab to speed up how they react to threat intelligence.

Maricopa County, Arizona, which is home to more than 2.4 million voters, has used geospatial information systems to perfect its legislative and precinct maps, and grow voter participation. But GIS adoption still lags in many other jurisdictions.

States' earlier work moving agencies to the cloud or building processes and relationships have paid off in spades during a pandemic that has shortened timelines and stretched organizations' capabilities.

Donations from the technology firm Cisco and state agencies are providing five libraries across Arizona with Wi-Fi hotspots to support workers and students.

J.R. Sloan, who had been running the Arizona Strategic Enterprise Technology office since last August, now has the role on a full-time basis.

The state's top IT official since 2015, Reed was responsible for several major projects including a new data center and a statewide G Suite migration.

Tim Roemer, who's worked in a variety of roles under Gov. Doug Ducey, is now the state's top cybersecurity official.

A paper by New York University's Brennan Center for Law and Justice sounds a familiar refrain in states' push to fund election security efforts.