Sponsored Enhancing CX for equitable access to government services A new report highlights constituents' challenges when enrolling in government benefit programs and proposes solutions for improving customer experience (CX) —ensuring equitable access. Nov 3, 2023 By Scoop News Group
(AFP Photo / Philippe Huguen / Getty Images) Agencies aren’t doing enough to stop online fraud, Transunion says A survey of IT and security professionals found that the frequency and severity of account-takeover attacks are increasing. Jun 16, 2021 By Benjamin Freed