A new analysis explores how state agencies can improve oversight, reduce improper payments and better manage risk through a connected, program-wide view of data.

To unlock meaningful public value from AI, agency leaders must move beyond fragmented pilots and commit to a cohesive, enterprise-wide strategy that aligns technical capability with active…

Learn how new H.R. 1 requirements are reshaping eligibility, identity verification and program integrity — and what state agencies can do now to prepare.

Explore common challenges agencies face when adopting AI and learn practical steps to plan, pilot and scale initiatives more successfully across government.

How SNAP agencies can reduce payment errors, strengthen eligibility oversight and protect federal funding through earlier detection and proactive monitoring strategies.

Agencies are rethinking how technology, culture and service design work together to close the gap between back-end systems and front-line constituent experiences.

As digital defenses strengthen, fraudsters are pivoting to the phone channel, requiring agencies to shift from warning constituents about scams to providing verified identity signals

As states brace for reduced federal cybersecurity support, a new report argues that state CFOs and CISOs need to rethink how they calculate their return on cybersecurity…

Virginia CIO Bob Osmond and Kyndryl’s Anita Mikus explain how enterprise IT modernization, cloud platforms and trusted integration partners are helping states streamline operations and deliver better…

Illinois CIO Brandon Ragle and Rackspace’s Jeff Martinez discuss how states can modernize legacy systems while delivering faster, more resilient digital services for residents.