A third of state government officials in a new survey have experienced a ransomware attack; a majority still need help improving data recovery and response capabilities.

Ransomware attacks are a favorite tactic among cybercriminals; the payouts can be big and fast. Two cities in Florida, for example, paid almost $1 million this past summer after their computer systems were paralyzed.

State and local agency CIOs can take advantage of modern identity and access management tools to mitigate cyberthreats against critical data, report says.

As states continue to promote online citizen services, CIOs see a growing need for a better way to manage user identity and access.

Modern content management systems are improving how agencies manage structured and unstructured data through workflows and across departments, says IT expert.

How content services platforms improve citizen services and increase employee productivity for federal and state governments.

Utah shows how centralizing identity and access management saves millions, improves user experience and prepares agencies for more ambitious IT projects.

Cloud-based enterprise resource planning systems produce cost and time savings for HR, finance and IT departments at state and local agencies, an expert says.

Agency CFOs and CIOs alike can benefit from investing in automated invoicing and payment systems. A cloud-based service would pay for itself in less than a year.