San Jose, Calif., names new innovation chief
Clay Garner, formerly San Jose's deputy innovation chief, said he plans to tap into nearby Silicon Valley to address pressing city issues.
Calif. city bots can translate foreign-language requests to English and then back again
After falling behind processing service requests, San Jose officials said natural language processing has simplified communicating with a diverse population.
Want to act on broadband? Start here.
The pandemic highlighted the magnitude of the digital divide, and government is now presented with a unique opportunity to act.
San Jose launches cryptocurrency pilot to close digital divide
San Jose will deploy 20 hotspots that also mine cryptocurrency throughout the city with the aim of subsidizing internet costs for 1,300 households.
Connectivity is still the 'building block' for IT modernization
Local IT officials said that without basic internet connectivity, efforts to modernize fancy new technologies won't realize their full benefit.
San Jose's new youth mental-health directory doesn't look like a city website
San Jose Chief Innovation Offer Jordan Sun said directory, designed by San Jose State University students and recent graduates, addresses a pressing need for youth mental health services.
Will cities work remotely? Officials still have unanswered questions
Local governments adapted well to their remote working environments, but city leaders now want more thoughtful governance before making the switch for good.
Pandemic showed local IT digital transformation work ‘paid off’
Local IT leaders who won 2020 LocalSmart Awards said the pandemic proved the importance of the work IT offices had been emphasizing for the last decade.
San Jose, Calif., mayor says more collaboration needed for 5G leap
Sam Liccardo said cities need help from telecom firms and the federal government to avoid saddling citizens with the cost of 5G infrastructure.