Pokey Harris, director of the North Carolina 911 Board, explains how the state moved 124 emergency call centers onto the next-generation 911 platform.

North Carolina joins 10 other states that have upgraded to next-generation 911, a suite of digital technologies designed to handle photos, videos and location data.

The Utah Communications Authority said its next-generation 911 system has cut the number of misrouted 911 calls by half.

A text-to-911 service New York City launched in June 2020 has been helped emergency officials respond to more than 100,000 unique incidents.

Rave Mobile Safety is now providing emergency mass notification services in California as the state upgrades to next-generation 911.

To bring its emergency communications into the digital era, the state has now directed a total of 00 million.

Federal grant funding to support call center infrastructure upgrades is expected to become available early next year.

With plans to complete the first phase of its 911 upgrade by the end of the year, the city's path is paved with state dollars, but financial…

Kansas announced Monday that it has partnered with AT&T to develop a cloud-based 911 calling platform.