From federal accessibility requirements to emergency response upgrades, these six issues are likely to shape government technology decisions in the coming year.

A growing wave of outages and cyberattacks is punishing the nation's aged and underfunded emergency communications systems.

A New York State Comptroller's Office audit shows that the state's transition to next-generation 911 is beset by poor communication and management.

California's next-generation 911 project has been paused for months, but at least one former official says everything is fine.

Next-generation 911 isn't being funded, again.

The Federal Communications Commission proposed new rules designed to enhance the accuracy of location information provided during 911 calls made from mobile phones.

Two counties in Ohio have fully migrated to next-generation 911, as the state looks ahead toward a statewide embrace of the technology.

Pokey Harris, director of the North Carolina 911 Board, explains how the state moved 124 emergency call centers onto the next-generation 911 platform.

North Carolina joins 10 other states that have upgraded to next-generation 911, a suite of digital technologies designed to handle photos, videos and location data.

The Utah Communications Authority said its next-generation 911 system has cut the number of misrouted 911 calls by half.