Gary Hoberman, CEO of app-design firm Unqork, said New York officials built their portal using visual "Lego blocks," and that other cities may launch similar sites as the pandemic continues.

The city is trying get a better picture of potential coronavirus exposure. "This will all depend on our New Yorkers signing up," CIO Jessica Tisch said.

There are a few ways real-time data could be used to assist policymaking and emergency response, says a former Seattle city official.

Open data has a wonky reputation, but officials in New York are doing their part to attract regular folk to a growing movement.

The Democratic presidential candidate said he would model a nationwide citizen-service hotline after one he implemented as mayor of New York City.

The companies will have eight weeks to develop proofs of concept before starting regional pilots that could improve accessibility and reduce traffic congestion.

Officials say they're aiming to help Hispanic communities in the Inwood and Washington Heights neighborhoods through the two latest NYCx Co-Lab challenges.

A new "Office of Technology and Digital Services" would post technologists in every city agency to develop open-source applications and tools for city services.

Winners of the Local IT Leader of the Year LocalSmart award say serving their communities is what drives them to serve.