New America

Want to fix unemployment systems? Try the Domino's model

by • 1 year ago

A claims tracker modeled on the pizza chain's delivery updates is one way states responded to their pandemic unemployment surges, according to a guidebook from New America.

'Everything is a public interest technology story,' authors argue

by • 1 year ago

A new book by former federal tech officials Tara Dawson McGuinness and Hana Schank makes the case for putting user experience at the center of service delivery.

Three ways state governments are approaching cybersecurity well

by • 4 years ago

Cybersecurity continues to be a struggle for most state governments, but a report from New America highlights novel approaches in Arizona, New Jersey, and Washington.