South Dakota Chief Information Officer Madhu Gottumukkala said near-term goals like cybersecurity training will be balanced with long-term IT modernization efforts.

Researchers and state officials said governments are catching on to human-centered design principles, leading to better service delivery.

Hawaii officials said new features enhance the performance, security and user experience of the state's online tax filing system.

A new survey from IBM concludes that governments that adopted several key technologies were best equipped to manage the COVID-19 pandemic.

NTT Data announced it was awarded a contract by the Idaho health department to advise on how to modernize its Medicaid system.

Since assuming the Minnesota governorship in 2019, Tim Walz has grappled with statewide IT projects and funded large systems upgrades.

The Florida Department of Corrections announced that it completed an upgrade to a new software platform that allows prisoners to manage incoming funds.

“When they interface with the government, they have to go to a lot of different places, sometimes fill out really elaborate applications and so we have to…

Maryland's Modernization of Information Technology Projects gives the state chief information officer new authority to modernize outdated IT systems.