Recurring IT outages at Louisiana's Office of Motor Vehicles led Gov. Jeff Landry to declare a state of emergency, accelerating replacement of outdated systems.

New research from NASCIO and the U.S. Digital Response found that the simple step of including a summary sheet with request for proposal documents makes life much…

Pennsylvania officials announced numerous changes to how the state is buying new technologies, including shrinking time-consuming questionnaires agencies must submit.

South Dakota's previous titling system, known as SDCars, was dated and functionally deficient, the state said.

Officials said they disposed of 1,000 pieces of obsolete IT equipment and 2,500 pounds of ethernet cabling during the transition.

Virginia is managing a portfolio of more than 2,000 applications, many of which are outdated and need updating.

A group of former government officials launched the California Center for Government Innovation, intended to help the state improve its technology.

South Dakota Chief Information Officer Madhu Gottumukkala said near-term goals like cybersecurity training will be balanced with long-term IT modernization efforts.

Researchers and state officials said governments are catching on to human-centered design principles, leading to better service delivery.

Hawaii officials said new features enhance the performance, security and user experience of the state's online tax filing system.