Vermont Chief Information Officer Denise Reilly-Hughes recalled how scrambling to restore services during last year's floods prepared her for an emergency this year.
Marcus Hernandez, a California deputy fire chief who leads the Office of Wildfire Technology Research and Development, shares how new technologies enter the field.
Deputy Chief Marcus Hernandez said his office's upcoming report will tell the governor which innovative new firefighting technologies show the most promise.
Starting in May, California 911 centers will be able to receive automatic, real-time notifications when a General Motors-made car equipped with OnStar crashes.