Emergency Management

FCC unveils new rules for reporting 911 network outages

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The Federal Communications Commission created new rules standardizing how network service providers report outages affecting 911 centers.

911 vendor Intrado takes responsibility for widespread outage

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The company said a recent outage affecting 14 states was caused by "an internal networking component that was not correctly forwarding traffic."

Transitional 911 systems have 'very, very broad attack surface,' working group warns

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The transition to next-generation 911 brings cybersecurity threats not seen before, members of an FCC working group said during CISA's annual summit.

Why every emergency district needs a crisis communications plan

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To handle 911 outages and other crises, emergency communications officials from two states said a formal "crisis communications plan" is essential.

As California burns, buggy alerting software ails emergency offices

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Emergency management officials in two counties have reported software errors hampering their ability to warn the public of deadly fires.

Why AI might be the most under-used emergency response tool

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A new report from Microsoft makes a case for why emergency management agencies should be doing more with artificial intelligence.

Esri announces FEMA data-sharing portal for pandemic response

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The mapping technology company Esri is encouraging agencies at all levels of government to share data related to pandemic response efforts on the new platform.

Next-generation 911 standards pact coaxes international cooperation

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Groups from North America and Europe have agreed to use similar standards, which could mean better interoperability and coordination of research.

How Texas used its disaster playbook after a huge ransomware attack

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The Lone Star State was the latest respond to a ransomware attack by making it a statewide emergency.

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