FCC unveils new rules for reporting 911 network outages
The Federal Communications Commission created new rules standardizing how network service providers report outages affecting 911 centers.
911 vendor Intrado takes responsibility for widespread outage
The company said a recent outage affecting 14 states was caused by "an internal networking component that was not correctly forwarding traffic."
Transitional 911 systems have 'very, very broad attack surface,' working group warns
The transition to next-generation 911 brings cybersecurity threats not seen before, members of an FCC working group said during CISA's annual summit.
Why every emergency district needs a crisis communications plan
To handle 911 outages and other crises, emergency communications officials from two states said a formal "crisis communications plan" is essential.
As California burns, buggy alerting software ails emergency offices
Emergency management officials in two counties have reported software errors hampering their ability to warn the public of deadly fires.
Why AI might be the most under-used emergency response tool
A new report from Microsoft makes a case for why emergency management agencies should be doing more with artificial intelligence.
Esri announces FEMA data-sharing portal for pandemic response
The mapping technology company Esri is encouraging agencies at all levels of government to share data related to pandemic response efforts on the new platform.
Next-generation 911 standards pact coaxes international cooperation
Groups from North America and Europe have agreed to use similar standards, which could mean better interoperability and coordination of research.
How Texas used its disaster playbook after a huge ransomware attack
The Lone Star State was the latest respond to a ransomware attack by making it a statewide emergency.