Police officers block off the street where a shooting took place Monday evening as a Black Lives Matter protest makes its way down Center Street on July 1, 2020 in Provo, Utah. (George Frey / Getty Images) Utah County using new AI platform for emergency response Emergency management officials in Utah County, Utah, said they're using a new suite of tools that allow handling of video, audio and other media. Oct 5, 2023 By Sophia Fox-Sowell
(Getty Images) Your land mobile radio systems aren’t so secure, warns firm Mission Critical Partners announced that a recent round of testing has uncovered vulnerabilities in land mobile radio systems widely deployed by public safety agencies. Aug 3, 2023 By Colin Wood
(Getty Images) Without federal funding, next-generation 911 plods along Advocates for the next generation of 911 technologies said the lack of federal funding source could generate inequity of critical services. Jul 20, 2023 By Colin Wood
(Getty Images) Baltimore buys $6.5M next-generation 911 system Baltimore's new 911 platform is enabling call-takers to more accurately locate callers and use AI to translate foreign languages on the fly. Jul 18, 2023 By Colin Wood
(Getty Images / Scoop News Group) FCC unveils new rules for reporting 911 network outages The Federal Communications Commission created new rules standardizing how network service providers report outages affecting 911 centers. Nov 17, 2022 By Colin Wood
(Getty Images) 911 vendor Intrado takes responsibility for widespread outage The company said a recent outage affecting 14 states was caused by "an internal networking component that was not correctly forwarding traffic." Oct 2, 2020 By Colin Wood
(Getty Images) Transitional 911 systems have ‘very, very broad attack surface,’ working group warns The transition to next-generation 911 brings cybersecurity threats not seen before, members of an FCC working group said during CISA's annual summit. Sep 24, 2020 By Colin Wood
(Getty Images) Why every emergency district needs a crisis communications plan To handle 911 outages and other crises, emergency communications officials from two states said a formal "crisis communications plan" is essential. Sep 23, 2020 By Colin Wood
(Getty Images) As California burns, buggy alerting software ails emergency offices Emergency management officials in two counties have reported software errors hampering their ability to warn the public of deadly fires. Aug 25, 2020 By Colin Wood
(Getty Images) Why AI might be the most under-used emergency response tool A new report from Microsoft makes a case for why emergency management agencies should be doing more with artificial intelligence. Jul 9, 2020 By Colin Wood