Keith Wilson, a talent engagement manager at the U.S. Digital Response, discusses the organization’s new Digital Service Toolkit and the evolution of digital service teams in state…

The tool uses Anthropic’s Claude model and will rely on state subject matter experts to help validate responses from verified sources, rather than simply generate conversational answers…

Virginia’s new digital services team comes after the state recently discovered millions in “bad state contracts” for IT projects that were never completed.

The mobile driver’s license will be accepted at Denver International Airport along with 250 other participating airports.

By connecting AI assistants to GIS systems, cities are experimenting with chatbots that can provide residents with answers to geographical questions

Though building a “digital front door" has been a priority for state governments, several are facing challenges to consolidating identity management across agencies.

Jason Kavulich, secretary of Pennsylvania's Department of Aging

New cybersecurity and digital services funding builds on the Shapiro administration's agenda of improving how citizens interact with government.

Angela Siefer, executive director of NDIA, the potential restoration doesn’t undo what was lost during the past year, when programs were disrupted and communities were left uncertain…

Nick Fang, a civil engineering professor at the University of Texas at Arlington, said a new system he's developing could serve as a national model for for…