(Getty Images) Former California officials launch nonprofit to modernize state services A group of former government officials launched the California Center for Government Innovation, intended to help the state improve its technology. 21 hours ago By Sophia Fox-Sowell
(Getty Images) Los Angeles selects software vendor for new digital permitting, licensing system With the new software, the city's upcoming system will make the building permit and license process in Los Angeles completely digital. Nov 14, 2024 By Keely Quinlan
(Getty Images) California DMV partners with biometric identity company for mobile driver’s license program The biometric tech will allow California residents to confirm their identities online through face matching and liveness detection. Nov 13, 2024 By Keely Quinlan
Maryland Gov. Wes Moore (Getty Images) Maryland updates capital grants management system Maryland's new, digital capital grants management system features automated workflows and a self-service portal. Oct 29, 2024 By Keely Quinlan
(Getty Images) Indiana to offer local governments free website hosting Indiana's local governments can now access free web hosting with all the same accessibility and security features of the state government's websites. Oct 24, 2024 By Keely Quinlan
‘Respecting people’s time’ key to service delivery, says Minnesota CIO Chief Information Officer Tarek Tomes says his his focus with digital services is on “respecting people’s time.” Oct 21, 2024 By Colin Wood Jake Williams
(Getty Images) New website tracks government’s many digital services teams The Digital Service Network created a new online tool that tracks the many digital services teams popping up in all levels of government. Oct 18, 2024 By Keely Quinlan
(Getty Images) N.J., Idaho latest states to join IRS direct tax filing program New partnerships in New Jersey and Idaho will enable residents to directly file tax returns online with the Internal Revenue Service. Oct 4, 2024 By Sophia Fox-Sowell
FCC Chair Jessica Rosenworcel attends Paley International Council Summit at the Paley Museum on Nov. 8, 2022 in New York. (Steven Ferdman / Getty Images) FCC: Carriers to begin ‘georouting’ 988 crisis line calls to local mental health resources Several major U.S. wireless carriers will soon allow phone calls to the 988 Suicide and Crisis Lifeline to be directed to local resources. Sep 25, 2024 By Keely Quinlan
(Getty Images) State CIOs pursue ‘no wrong door’ approach to digital service delivery Two state chief information officers said they're using the "no wrong door" approach when offering services to the public. Sep 19, 2024 By Colin Wood