With the new software, the city's upcoming system will make the building permit and license process in Los Angeles completely digital.

The biometric tech will allow California residents to confirm their identities online through face matching and liveness detection.

Maryland's new, digital capital grants management system features automated workflows and a self-service portal.

Indiana's local governments can now access free web hosting with all the same accessibility and security features of the state government's websites.

Chief Information Officer Tarek Tomes says his his focus with digital services is on “respecting people’s time.”

The Digital Service Network created a new online tool that tracks the many digital services teams popping up in all levels of government.

New partnerships in New Jersey and Idaho will enable residents to directly file tax returns online with the Internal Revenue Service.

Several major U.S. wireless carriers will soon allow phone calls to the 988 Suicide and Crisis Lifeline to be directed to local resources.

Two state chief information officers said they're using the "no wrong door" approach when offering services to the public.

Colorado's new digital services director told StateScoop that operational challenges like slow processing times for benefits applications, represent an opportunity.