customer relationship management Archives

customer relationship management

The Montana State Capitol in Helena. (Getty Images)

Montana’s new CIO wants to add data officer, focus on customers

Kevin Gilbertson, a former vice president at a cloud implementation firm, told StateScoop he also plans to build on Montana's recent IT modernization work.

Mar 31, 2021 By Benjamin Freed

Agency relationships are more important than ever for state IT leaders

Customer relationship management has emerged as a top priority for state chief information officers, according to recent data from NASCIO.

Aug 29, 2019 By Colin Wood